FREE SHIPPING To All US States On This Item - (Excluding Puerto Rico, Hawaii, Alaska)

Lead Time - Items Usually Ship within 2-3 Business Days (Contact us for ETA's)

Our Shipping Partners:

We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. 

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@generationecostore.com

No Shipping outside the USA. (Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. 

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please
make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct
abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring
timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information
provided is incorrect or incorrectly entered at the time of purchase.

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to info@generationecostore.com and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

Outdoor Greatroom Caden Rectangular Gas Fire Pit Table

The Caden Rectangular Gas Fire Pit Table features a clean, contemporary design to fit a variety of patio themes. The pewter crater powder-coated galvanized steel top and legs offer a gorgeous contrast to the black powder-coated galvanized steel base. Let the mesmerizing glow of the 12” x 24” Crystal Fire® Plus burner be the center of attention as you welcome guests to your cozy backyard.

Features

• Pewter crater powder-coated galvanized steel top and legs
• Black powder-coated galvanized steel base
• 12” x 24” Crystal Fire® Plus burner with clear tempered fire glass gems – 55,000 BTUs (LP/NG)
• Easy assembly and installation
• Optional glass wind guard, glass cover, protective cover, and other fire media sold separately
• Product is setup for liquid propane but can be converted to natural gas using included conversion kit
• Comes standard with manual ignition with battery-operated sparker, or upgrade to electronic Direct Spark Ignition
• Access door conceals standard 20 lb. propane tank in base
• UL listed, Made in USA with US and imported parts

Options

• Ignition System
• Black Lava Rock
• Tumbled Lava Rock
• 12"x 24" Linear Folding Glass Wind Guard
• 12" x 24" Rectangular Glass Wind Guard
• 12" x 42" Linear Grey Glass Burner Cover
• 52" x 32.83" Protective Cover for Brooks, Kenwood Rectangular, and Sierra Linear Fire Tables

Specifications

Resources

Caden Info Sheet

Caden Rectangular Gas Fire Pit Table Manual

Commercial Burner Supplement Manual

Crystal Fire Plus Burner Manual

Crystal Fire® Plus Burner - Quick Start Guide

Direct Spark Ignition Manual

Gas Fire Pit Table Brochure

Return Policy & Restocking Charges

• To return products for defects, incorrect orders, incorrect shipments, or any other reason, a Return Authorization (RA) is required. Please notify our Customer Service department to request a Return Authorization and provide the original order number, and the nature of the problem.
• Returns will not be authorized for merchandise shipped more than 30 days on original branded products.
• Return Authorizations will be closed if the merchandise is not delivered within 14 days of receiving the Return Authorization. 
• A Return Authorization is required in order to receive any credit that is due given that the item(s) is returned within the 30-day period or that a warranty request is approved.
• Merchandise must be returned in original shipping cartons, with proper packaging in place, and be in sellable condition. An inspection upon return will take place.
• Stock balancing, including the exchange of merchandise for that purpose, must be requested within 90 days of the date of purchase.
• Special orders for non-standard products may not be returned for credit.
• Products deemed to be beyond the warranty date, totally used, not ours, or for which credit is not to be issued will be held for 14 days. Customers will be contacted and may request a return shipment at their own expense.
• Restocking fees of up to 15% of the invoiced amount will be charged, plus freight charges must be prepaid on orders that are returned due to buyer’s remorse or order error.
• OGC reserves the right to select the transportation carrier on all orders. However, OGC tries to comply with customer requests for specific carriers so long as OGC’s paid transportation costs are acceptable.
• OGC will make every effort to honor specific carrier routing requests when the customer is responsible for the freight charges. It is the customer’s responsibility to inform OGC of the preferred carrier(s) for each origin/destination combination. Shipments tendered to the customer’s preferred carrier(s) must be “freight collect” or “third party billed.” OGC is not responsible for the service provided by the customer’s carrier.
• Customer requests for airfreight, dedicated truck, expedite carriers or overnight shipments will result in freight costs being charged back to the customer. Additional accessorial charges including Layover, Re-consignment, Inside Delivery, etc. incurred will be passed along to the customer.
• OGC shall have no liability for failure to deliver or perform or for the delay in delivery, due to any cause outside the control of OGC. The liability of the carrier constitutes the transport of property with reasonable dispatch and delivery within a reasonable time.
• OGC reserves the right to bill actual freight charges in situations where the customer request is outside the normal shipment & delivery practices.