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Free Shipping on All Orders
Price Beat Guarantee
Live Customer Support
Over 5,000 Fireplaces Sold

Heatscope Vision 3200W Electric Radiant Heater IR Remote Control HTS.1.VIS.32

Sale Sale
Original price $3,118.75
Original price $3,118.75 - Original price $13,862.50
Original price $3,118.75
Current price $2,495.00
$2,495.00 - $11,090.00
Current price $2,495.00
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Finish Options: Black
Heater Control: IR Remote Control
Accessories: None
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Heatscope Vision 3200W Electric Radiant Heater IR Remote Control HTS.1.VIS.32

HEATSCOPE® Vision 3200W ambient heater emits medium-wave infrared light with its parallel carbon heating strands. Since the already low luminosity of less than 300 lux is still dimmed by the glass-ceramic front, a cozy atmosphere is created.


  • Efficiency made simple

HEATSCOPE® is committed to efficiency! All VISION, SPOT and PURE radiant heaters were developed in accordance with the newest findings concerning the mid-wave IR range. This means that between 90% and 94% of the energy used is turned directly into ambient heat.

  • Real infrared

All HEATSCOPE® design radiant heaters produce natural infrared heat in the (fast) mid-wave IR range. This means that the heat feels particularly pleasant and is effective exactly where it is needed – that’s directly under the first layers of skin, but not too deep in the tissue.

  • Inviting & cosy

Other radiant heaters use light tubes to produce heat as a by-product – at HEATSCOPE® we exclusively use innovative carbon technology: two carbon spirals are powered with an electric current, they begin to glow and produce a particularly pleasant warmth.

  • Super fast

Output peaks are a thing of the past with HEATSCOPE® power heaters. Although the heaters start up slowly, they reach 100% in no time: the range of SPOT models take only 15 seconds, and the VISION & PURE range takes a maximum of 30 seconds owing to the glass front.

  • Full control

The separate model ranges are either delivered with their own IR remote control or with a 4-wire cable for integration into an external control system (output dependent).

  • Award-winning design

Delivers pleasant heat without the distraction. Clean-cut, modern designs and colours easily blend into any decor.

  • Weather-resistant

All models are certified with an IP rating for protection against dust, splash-water, and wind.

  • No aggressive red light

Produces a very ambient, modest light based on double carbon heating elements.

  • High efficiency

Up to 94% of the energy used is turned into ambient heat and transferred directly to nearby people and surfaces for maximum efficiency.

  • Smart switch

Operate and sync your heater(s) with your smart device (compatible with Alexa and Google Assistant). *Internet connection and additional accessories required

  • 2-year warranty

Our radiant heaters come with an industry leading two-year limited warranty.

Heat Map

Vision 3200W

Coverage Area

This graphic shows the heating performance of Heatscope Vision 3200W heaters. Please note that the heat output always depends on a wide range of factors.

They include: Installation environment (indoors or outdoors, enclosed or open, wind-protected or wind-prone), installation height, radiation angles, weather, voltage fluctuations, etc.

Please consider all these factors in your planning.

*All values are approximate. Max. temperature increases achievable in enclosed spaces at 16 °C (dependent on the respective installation conditions and mounting height).


HEATSCOPE® Vision 3200W
MPN MHS-VE3200WT.200 MHS-VT3200WT.200 MHS-VE3200AB.200 MHS-VT3200AB.200
Colors White Black
Dimensions (L x W x H) 1660 x 184 x 87 mm / 65.4 x 7.2 x 3.4 in
Weight (approx) 11kg / 24.3 lbs
Electrical Connection 220 - 240V AC~, 50/60 Hz, 13.91A
Heat Output 3200W / 10,920 BTU/h
IP Standard IP44 (well covered or with optional weather shield)
Full Heat 30-60 sec.
Visible Light < 300 Lumen
Included Accessories Brackets for wall or ceiling mounting, IR Remote Control (Infrared) OR Dual WiFi Smart Switch (w/ App)
Optional Accessories Weathershield, Extension Rods, Lift (Lifting System)
Compatibility ZigBee Wireless Switch (Remote Control), ZigBee Motion Sensor (extra parts required)


Model Specifications

Clearance & Installation

Shipping Information

FREE SHIPPING To All US States On This Item - (Excluding Puerto Rico, Hawaii, Alaska)

Lead Time - Items Usually Ship within 2-3 Business Days (Contact us for ETA's)

Our Shipping Partners:

Shipping Partners

We partner with the most reliable freight companies in the USA to ensure your order arrives safe and in a timely manner.

Your Item will ship from warehouses all across the United States to ensure fast and efficient delivery times for our customers.

If there are any delays regarding your product shipment, we will let you know in advance. 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. (please allow a few hours for this to come through in some cases) This means that we have received your order in our system and pre-authorized your credit card for the purchase. 

As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. 

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at

No Shipping outside the USA. (Some exceptions apply - if the website permits you to check out and enter your shipping address, you will receive your order. Some products in particular are available in Canada).

Shipping Options

Our base "Curb-side" Pickup shipping is always completely free! This option usually takes between 5-15 days to arrive at your doorstep, after you have submitted your order.

Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. 

Double-Check Your Address

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please
make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct
abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring
timely delivery. 
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information
provided is incorrect or incorrectly entered at the time of purchase


Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) do arrived damaged please send photos of damage, box and SKU, along with a brief description of the damage to and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures, or visible signs of exterior damage must be reported within 24 hours.

Heatscope Warranty


Our products are covered by a transferable limited warranty and a solid service and support network should you need it. Many aspects of our products are hand-produced, hand-finished and use natural materials, which makes it subject to minor variations in color, finish and size. All pieces will mature and age over the course of time through natural processes associated with use, heat and flame. These changes are an essential part of the dynamic of the piece. MAD Design USA reserves the right to make minor amendments without prior notice.


HEATSCOPE® heaters are designed and manufactured by MHS Munich Home Systems GmbH.

MHS Munich Home Systems GmbH / HEATSCOPE® warrants to the original purchaser of products supplied by HEATSCOPE® that the products will be free from defects and/or faults in materials and/or workmanship for twenty-four (24) months from the date of invoice.

Subject to the following conditions of this warranty, if a defect and/or fault in materials and/or workmanship are found during the warranty period, HEATSCOPE® will replace or repair the products (at its option) without charge.

HEATSCOPE® infrared heaters must be installed and executed only by an authorized expert / trained professional electrician in accordance with the applicable standards and regulations for electrical wiring in electrical trade in the respective country / region of installation. All relevant local building and fire safety regulations must be observed at any time and under any circumstances.

For more information please refer to the HEATSCOPE® warranty document.

Express Warranties Do Not Include

Service calls to:

  • Correct the installation of the product.
  • Instruct you how to use the product.

Repairs when the product has been used in other than normal domestic/commercial use or when not used in accordance with the Installation, Operating and Maintenance Manual.

Repairs when the parts or models have been modified or altered in any way that has not been approved in writing.

Repairs when the product has been dismantled, repaired or serviced by anyone other than an authorized representative.

Pick up and delivery.

Normal maintenance as required in the Installation, Operating and Maintenance Manual supplied with the product.

Transportation or traveling costs involved in the repair when the appliance is installed outside our AUTHORIZED CUSTOMER SERVICE CENTER’s normal service area.

Damage to the product caused by accident, misuse or Act of God.

Heatscope Exchange & Return Policy

Processing an Exchange or Return

Our diligent Customer Support Team is fully trained on the many possible scenarios that may occur as it relates to shipping or product issues. Their primary goal is to support you through the process and to find a speedy resolution to the issue you’ve reported. Many diverse scenarios exist, so the solutions we provide are designed to meet your needs and to accommodate the requests of you or your customer. A full no cost exchange is not always guaranteed. Any items approved for an exchange or return will be issued a Return Authorization (RA) Number. This number is in addition to the Case Reference Number.

Your Customer Support Representative will walk you through the process for shipping the item(s) back and will enlist the support of our Shipping Department to ensure a speedy return takes place.

Items to be returned to MAD Design USA (regardless of reason) will ship via the same method, and likely the same carrier, as the original delivery. For this reason, it is vital the original packaging is retained. In the event there is no original packaging, replacement packaging may need to be sent at your cost, to be deducted from any credits or exchanges. Shipping packaging is costly and also slows down the completion of your return.

Items returned in a condition of lesser quality than when the Return Authorization was provided, will be subject to charges to either repair or replace the item in full.

Credit notes, refunds or release of replacement items will be issued after the receipt and full inspection of the returned item. Inspection will be completed within 7 business days of receipt.

Exchanges / Returns

In the event of a change of mind return, a 15% restocking fee will be applicable. Unopened, unused, uninstalled items can be returned or exchanged for up 180 days following the date of purchase.

Returns or exchanges are not available outside 180 days and are not available for open, used or installed items.

Original shipping costs will not be refunded and products must be returned to MAD Design USA in their original packaging unless otherwise agreed by MAD Design USA in writing. If original packaging is no longer available you will be responsible to request replacement packaging, which will be sent at your cost.

Return shipping costs will be charged at the actual rate, not the subsidized shipping prices on the price list.

Exchanges or Returns to take place in accordance with this policy.


Although MAD Design USA fully supports our warranties; our return program does not include freight charges for returns outside the USA & Canada. If you have a return or exchange from outside the USA or Canada, international shipping charges must be prepaid.